We call 15-30 minutes before arriving to make sure you will be available. Please give us a courtesy call to inform us of any changes. Technicians are trained and try to get the right your appliances working in 24 hours or less.
During Appliance Service
After you explain your issue(s) with the technician he will get to work diagnosing the problem. A written estimate will be given to you. The technician usually has the parts to fix the issue with your appliances. He will then replace, clean up, and wipe down appliance(s).
Post Refrigerator Service
To ensure quality service, you will be given a survey by email to fill out. You have an option to rant or rave about us. We keep the disciplinary action and satisfied customers seriously.
If you are having problems with your refrigerator and need help troubleshooting what the issue could be, you’ve come to the right spot.
If your washing machine is broken, and you are not quite sure what’s wrong with it, you’ve come to the right place! The common problems: leaking washers and washing machines that won’t start
We’re here to help you make easy work of your dryer repair, with our online help it only takes our customers an average of 30 minutes or less to fix their dryers.
Are you ready to start a diagnosis of your appliance?
Not quite sure yet?
Here is what some of our customers say...
"These guys are the best! My dryer broke down on me last minute and we have a baby due any day now. We cannot go without a dryer! I knew what the problem was but these guys were the only place in Richmond that carried the part I needed. They got it to me within the hour. Highly recommended!"
"The whole experience was fantastic. My dad had just gotten out of the hospital and the washing machine broke the next day. I was in town to help my mom with my dad's recovery and did not have the expertise to fix a washing machine. I called and spoke with a very nice and friendly woman and she was able to schedule a service call for the same day. Craig showed up and he was friendly, professional and overall a great guy. He was very complimentary towards my mom's 30+ year old Maytag washer. He is clearly enthusiastic about his work and was quick to let me know what the problem was, what needed to be done, an estimate and the best part was that he had the part on hand in his truck. Amazing! I was convinced a part would have to be ordered and we would have to wait, but no! The total downtime of the washing machine from the time it started to leak water until the time he arrived and it was fixed was only about 4 hours! We could not have been happier, especially in such an inopportune time."
"We had a broken ice maker in our refrigerator and Craig came out and determined that the unit wasn't worth repairing. I thought he'd say he'll get a new one and install it but he said this is easily done and I could save money by just ordering the part online and doing it myself. Really have to give him credit for this because he could have earned a lot more getting the part himself and installing it. He said he'd always prefer to save his customers money if possible."